Jason Vitz Joins Mindbridge Software

New Director, Client Services Adds Bandwidth as Company Continues to Grow


Norristown, PA – February 27, 2007— Mindbridge Software, an open source business innovator, announces that Jason Vitz has joined the company as Director, Client Services. Vitz brings almost a decade of client services experience to the fast-growing company.

"As we continue to grow and to prepare for the launch of MindGuardTM, our flagship open source security monitoring service," comments David Christian, CTO, Mindbridge, "we know that adding quality client services personnel to the mix is mandatory. We needed someone who had the technical expertise, customer service experience and leadership ability to head up our client services team. Jason fit each one of those criteria perfectly."

Prior to joining Mindbridge, Vitz served as the Advisory Applications Support Analyst at SunGard Higher Education in Malvern, PA and as a Customer Product Services Manager at Kensey Nash Corporation in Exton. In his role as Director, Client Services, Vitz is responsible for building and managing the Mindbridge support team. Says Vitz, "My goal goes beyond 100% customer satisfaction. I want our clients to be absolutely delighted with our support services–every time." When asked how he'll build such a client services organization, Vitz states that he believes that a superb support team starts internally, at the company level. To that end says Vitz, "I'll look for people who believe in and enjoy their work." His intention is to value and reward those people for providing customer service that goes above and beyond the call of duty and that, he says, will make the difference. Vitz also intends to incorporate state-of-the-art technology to increase the efficiency of resolving customer issues. "People and technology are the two best resources to have in building any client services team. As Director, Client Services at Mindbridge, I have the opportunity to leverage both, and that is very exciting."