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Frequently Asked
Questions
Should
I build, buy, or lease my Intranet
software?
Among the most critical decisions
at the beginning of an Intranet
project is whether to buy a commercially
available system or build a new
system or lease a system with a
hosted environment. Each option
has some positive and negative consequences
that must be fully examined if the
decision is to bring optimum results
to the organization. These relate
to cost, time to implement, and
resources to create and support
the system, priorities for the organization's
technical staff, system functionality,
documentation, and a variety of
other issues. Statistics show that
the risk of failure in large-scale
development projects is high, as
is the likelihood of cost overruns
and time delays. There are many
factors that can contribute to such
failures and only careful planning
and excellent management can minimize
the risk. IntraSmart is available
as either an installed or hosted
solution and our staff is ready
to help you evaluate which would
be best for your organization.
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How
can I customize my Intranet to meet
our particular needs?
Among the most critical decisions
at the beginning of an Intranet
project is whether to buy a commercially
available system or build a new
system or lease a system with a
hosted environment. Each option
has some positive and negative consequences
that must be fully examined if the
decision is to bring optimum results
to the organization. These relate
to cost, time to implement, and
resources to create and support
the system, priorities for the organization's
technical staff, system functionality,
documentation, and a variety of
other issues. Statistics show that
the risk of failure in large-scale
development projects is high, as
is the likelihood of cost overruns
and time delays. There are many
factors that can contribute to such
failures and only careful planning
and excellent management can minimize
the risk. IntraSmart is available
as either an installed or hosted
solution and our staff is ready
to help you evaluate which would
be best for your organization.
How
can I be sure our documents and
communications are secure?
There are many levels of security
that can be established to protect
sensitive information. Documents
can be restricted to certain users
relative to reading, editing and
posting. If a user does not have
permissions for a given document,
library or item they will have
no access to it whatsoever. Full-text
searches will not return results
for items protected by the security
structure. Administrators can
quickly and easily change those
security structures to meet the
needs of the organization. Communications
for the hosted solution can be
encrypted to ensure their security
as they pass to and from the host
machine.
What
is the history of IntraSmart?
Mindbridge Software started
as a consulting company in 1997.
The partners found themselves
working on the same type of
problem over and over again
involving collaboration and
teamwork. They built IntraSmart
to meet those needs and have
been improving it by adding
modules ever since. In 2004
the hosted solution Intranet
on Demand was added for those
companies that needed a utility
computing product.
How
can I use the full-text search
capabilities of IntraSmart?
Target areas can be indexed
and searched for phrases.
Those target areas could be
sections of the document library,
the entire Intranet or even
outside web addresses. There
is a full set of tools to
support complicated searches.
This tool can save a great
deal of time looking for relative
information in any accessible
location.
How
can project teams use the
capabilities of IntraSmart
to increase their productivity?
There are many handy tools
that can help project teams
work together more effectively
including: document nominator
process, team bulletin boards
and threaded discussions,
time and asset scheduling
processes, and links to
frequently accessed sites
and processes.
What
is an Extranet?
The audience for an Intranet
is the users within the
organization. On the other
hand, an Extranet is designed
to share information with
those outside the organization.
It might exist for the
benefit of customers,
suppliers, prospects or
other groups of external
contacts.
How
can I interface with Outlook,
Palm or LDAP?
There is an optional
interface for IntraSmart
to synchronize with
Outlook, Palm and LDAP.
This can save a great
deal of time and eliminate
wasteful duplication
of effort.
What
is involved in creating
custom forms to use
in the system?
A built in forms
generator allows users
to create their own
forms quickly and
easily. These forms
can then be used to
gather information,
conduct surveys, or
enhance collaboration.
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